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Terms of use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR WEBSITES AND OUR APP

The Websites www.one2onediet.com, www.cambridgeweightplan.com and shakeitup.cambridgeweightplan.com (the “Websites”) and the My 1:1 Diet App (the “App”) are operated by Cambridge Weight Plan Limited ("We", “Us”, “Our” or the “Company”). We are a limited company registered in England and Wales under company number 1673704 and have our registered office at Stafford House, 10 Brakey Road, Corby, Northants, NN17 5LU, which is also our main trading address. Our VAT number is 5506021 81.

Acceptance of these terms of use

These terms of use set out the terms on which you may make use of our Websites or our App whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Websites or the App.

By using the Websites, you confirm that you accept these terms of use and that you agree to comply with them when accessing the Websites. If you do not agree to these terms of use, you must not use the Websites.

By clicking on the “Accept” button where indicated in the App, you accept these terms of use and that you agree to comply with them when accessing the App. If you do not agree to these terms, click on the “Reject” button where indicated in the App.

Accessing the Websites and the App

We do not guarantee that the Websites or the App, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Websites or the App for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. We will not be liable if, for any reason, any of the Websites or the App are unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in the sole opinion of the Company you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at appsupport@one2onediet.com

You are responsible for making all arrangements necessary for you to have access to the Websites and the App. You are also responsible for ensuring that all persons who access the Websites or App through your internet connection are aware of these terms, and that they comply with them.

Where you buy products from consultants via the Websites or the App, you are entering a contract for the purchase of such products solely with the consultants. You agree that you will comply with the terms and conditions of such contract. You acknowledge and agree that we shall not be responsible for any act or omission of the consultants or for any breach of such contract by the consultants.

Your use of the App

We license you to use the App and any updates or supplements to it, the related online documentation, and the service you connect to via the App and the content we provide to you through it (the “Services”), in each case as permitted in these terms of use.

The ways in which you can use the App may also be controlled by Apple and Google app stores’ rules and policies.

This app requires a device using a supported iOS or Android operating system. For more details on supported versions and the required memory your device may require, please refer to the information available in your app store.

If we have to contact you we will do so by email or by SMS, using the contact details you provided to us by your consultant.

In return for your agreeing to comply with these terms of use you may download or stream a copy of the App onto your device and view, use and display the App and the Service on such devices for your personal purposes only, and receive and use any free supplementary software code or update of the App incorporating "patches" and corrections of errors as we may provide to you.

We are giving you personally the right to use the App and the Service. You may not otherwise transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
  • not copy the App or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the App or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that such actions cannot be prohibited by law;
  • not use the App or the Services or any part of them to create any software that is substantially similar in its expression to the App;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service;
  • not use the App or any Service in any unlawful manner or for any unlawful purpose; and
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Websites and the App, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status, and that of any identified contributors as the authors of material on the Websites or the App must always be acknowledged.

You must not use any part of the materials on the Websites or the App for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, or download any part of the Websites or the App in breach of these terms of use, your right to use the Websites and the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You must not infringe our intellectual property rights or those of any third party in relation to your use of the Websites or the App.

Reliance on information posted

Content, commentary and other materials posted on the Websites and the App are provided for general information only and are not intended to amount to advice on which you should rely. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Websites or the App, or by anyone who may be informed of any of its contents. The 1:1 Diet by Cambridge Weight Plan (referred to on the Websites and the App) is only available through accredited Consultants who provide initial screening and advice. All Consultants are accredited after a period of training. The 1:1 Diet by Cambridge Weight Plan products (other than limited tester packs) are not available to purchase in shops, via the internet or in any other retail environment. If you wish to contact a Consultant, visit our Website at www.cambridgeweightplan.co.uk/find-a-consultant for further information.

Although we make reasonable efforts to update the information on the Websites and the App, we make no representations, warranties or guarantees, whether express or implied, that the content on the Websites and the App is accurate, complete or up to date.

Changes to the Websites and the App

We aim to update the Websites and the App regularly and may change the content at any time. If the need arises, we may suspend access to the Websites or the App or close it indefinitely. Any of the material on the Websites or the App may be out of date at any given time, and we are under no obligation to update such material.

From time to time we may automatically update the App and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products by us to you, which will be set out in our terms and conditions of supply. We recommend that you back up any content and data used in connection with the Websites and/or the App, to protect yourself in case of problems with the Websites, the App or the Services.
  • The Websites, the App and the Services have not been developed to meet your individual requirements. Before you download the App, please check that the facilities and functions of the App and the Services (as described on the appstore site) meet your requirements.
  • We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.

If you are a business user:

  • To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law, or the law of equity.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use, inability to use, or results of the use of the Websites, any websites linked to it, the App and any materials posted on it or reliance on any content displayed on the Websites or the App.
  • In particular, we shall have no liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill or reputation;
  • wasted management or office time; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide the Websites and App for domestic and private use. You agree not to use the Websites or the App for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Information about you and your visits to the Websites or App

We process information about you in accordance with our privacy policy available at https://www.one2onediet.com/privacy-policy By using the Websites or the App you warrant that all data provided by you is accurate.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Websites, the App, or any services provided via, or in relation to, the Websites or the App. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Website, the App or any data, content, information or services accessed via them.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Viruses, hacking and other offences

You must not misuse the Websites or the App by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Websites or the App, the server on which the Websites or App are stored, any server, computer or database connected to the Websites or the App, or any information or data from the Websites, the App or such servers, computers or databases. You must not attack the Websites or the App via a denial-of-service attack or a distributed denial-of service attack.

By breaching the provision in paragraph above, you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and, if so, we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Websites and the App will cease immediately.

We do not guarantee that the Websites or the App will be secure of free from bugs or viruses. Whilst we will not intentionally allow the Websites or the App to be used for such purposes, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Websites, the App or to your downloading of any material posted on it, or on any website or App linked to it.

You are responsible for configuring your information technology, computer programmes and platform to access the Websites and/or the App. You should use your own virus protection software.

Linking to the Websites

If you are one of our accredited consultants, you may link to the home pages of the Websites in line with our Policies and Procedures (available on request), provided you do so in a way that is fair and legal and does not damage the Company’s reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to the Websites in any website or app that is not owned by you.

The Websites must not be framed on any other website, nor may you create a link to any part of the Websites other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on the Websites or the App other than those set out above, please address your request to marketing@cwp-uk.com

Links from the Websites or the App

Where the Websites or the App contains links, plug-ins or similar to other sites and resources hosted and/or controlled by third parties, this content is provided for your information only and is governed by separate terms of use and other applicable policies, which you should read carefully. We accept no responsibility for any third-party content or for any loss or damage that may arise from your use of it. If you have any concerns about any third-party linked content, please contact the relevant third-party website operator or administrator.

Applicable law and where you can bring legal proceedings

If you are a consumer, please note that these terms of use, its subject matter, and its formation, are governed by English law. You can bring legal proceedings in the courts of England and Wales. However, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter, and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

'Cambridge', Cambridge Weight Plan’, ‘Real people, real support, real results’, 'Cambridge Weight Plan Consultant' 'Cambridge + Mortarboard’ ®, '(The) Cambridge Diet'®, 'The Cambridge Diet' + Mortarboard ®, 'Tetra-Brik'®, 'Mix-a-Mousse'®, 'Tried, Tested & Trusted'®, ’Cambridge Fibre’®, 'Cambridge Health & Weight Plan'®, 'neuCD' (TM in Malaysia), 'Het Cambridge Dieet + Mortarboard' (® in Benelux) , 'Fitness with Cambridge'® Cambridge Sole Source Programme ®, Cambridge Steps Programme ®, Cambridge Counsellor ®, Inspiration ®, Dieta Cambridge + Mortarboard (® Poland), Cambridge Kuren (® Sweden), ‘Cambridge Weight Care’, ‘Cambridge Weight Care Consultant’, Cambridge 500®, Cambridge 800®, Pro 800®, and combinations / translations thereof, as well as any other marks shown on the  Websites and/or the App in relation to our products and services are trade marks, applications for registered trade marks or registered trade marks of Cambridge Nutritional Foods Ltd or associated companies, in the UK and elsewhere, and must not be used without permission. Any other marks used on the Websites or the App are the property of their owners and must not be used without permission.

Changes to these terms of use

We may revise these terms of use at any time.

Every time you wish to use the Websites, please check this page from time to time to ensure you understand the terms that apply at that time.

Where you use the App, we will notifying you of a change to these terms of use when you next start the App. If you do not accept the notified changes you will not be permitted to continue to use the App.

We may end your rights to use the App and the Services if you break these terms

We may end your rights to use the Websites, the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the Websites, the App and Services:

  • You must stop all activities authorised by these terms, including your use of the Websites, the App and any Services.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely access your devices and remove the App from them and cease providing you with access to the Services.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Severance

If any provision of these terms of use, or part of any provision is found by any court or other relevant authority to be invalid, unenforceable or illegal, the other provisions shall remain in full force and effect.

How to contact us

If you wish to contact us in connection with the Websites or the App, please contact admin@cwp-uk.co.uk

Thank you for visiting the Websites or for using our App.

For terms and conditions on The 1:1 Diet 35 Years Love2Shop Voucher Giveaway, visit https://www.one2onediet.com/terms-and-conditions.